Terms of service

📜 Terms of Service

Welcome to Rihaya. By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully before using our website.


🛍️ Online Store Terms

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

You agree not to use our products for any illegal or unauthorized purpose.


💳 Orders & Payments

All orders placed on Rihaya.store are subject to availability and confirmation.

We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

Payments are usually processed through Cash on Delivery (COD) or other available payment methods.


🚚 Shipping & Delivery

Delivery times may vary depending on your location. Normally orders are delivered within 3–5 working days across Pakistan.

Rihaya is not responsible for delays caused by courier services or unforeseen circumstances.


🔄 Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy.

Customers must contact us within 3 days of delivery for any damage or incorrect product claims.


📦 Product Information

We try our best to display accurate product descriptions and images.

However, slight variations in color or packaging may occur.


⚠️ Limitation of Liability

Rihaya will not be liable for any direct or indirect damages resulting from the use or misuse of our products.

Customers are responsible for using products according to their intended purpose.


✏️ Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice.

Changes will be effective immediately once posted on this page.